Shipping Policy
Shipping Policy
At MobyFlex, we are committed to providing a smooth and efficient shopping experience. We offer free shipping to the United States, United Kingdom, and Canada with an expected delivery time of 7-14 business days.
Shipping Timeframe
All orders are processed and shipped within 1-2 business days after payment is confirmed. Once shipped, delivery typically takes 7-14 business days. Please note that delivery times may vary based on your location and external factors such as customs processing.
Shipping Locations
We currently offer shipping to the following countries:
- United States
- United Kingdom
- Canada
We are unable to ship to other countries at this time.
Order Processing
After you place your order, it will be processed within 1-2 business days. You will receive an email notification with tracking information once your order has been shipped. Please check your spam folder if you don’t see the email in your inbox.
Customs and Import Duties
For international shipments, customs fees, import duties, and taxes may be applied by the local government of your country. These additional charges are the responsibility of the customer and are not included in the product price or shipping costs. We recommend checking with your local customs office to understand any potential fees before ordering.
Delivery Issues
If your order does not arrive within the expected timeframe or if there are any issues with your delivery, please contact our customer support team at support@mobyflex.shop. We will assist you in tracking down your package or resolving any shipping-related problems.